December 20, 2024

WireBee Partners with Highway to Transform Fraud Prevention and Call Management for Freight Brokers

Call Management

Heading 1

Heading 2

Heading 3

Heading 4

Heading 5
Heading 6

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

Block quote

Ordered list

  1. Item 1
  2. Item 2
  3. Item 3

Unordered list

  • Item A
  • Item B
  • Item C

Text link

Bold text

Emphasis

Superscript

Subscript

We’re excited to announce our partnership with Highway, the creators of Carrier Identity™, to bring enhanced fraud prevention and seamless call routing to freight brokers. By integrating Highway’s cutting-edge solutions into WireBee’s AI-powered call management platform, we’re tackling two of the industry’s biggest challenges: verifying carrier identities in real-time and optimizing communication workflows.

Why Us

At WireBee, we know that communication is the backbone of freight brokerage. With hundreds, sometimes thousands, of calls pouring in daily, brokers are left juggling tasks like onboarding, compliance checks, and fraud prevention alongside managing critical updates.

Fraud has become a growing concern in the logistics industry, often creating mistrust and inefficiencies. This is where Alexander Katz, WireBee’s Co-Founder and COO, alongside our CEO Andre Temnorod, saw an opportunity to make a difference.

Alexander’s passion for logistics technology and his deep understanding of the challenges brokers face inspired this partnership with Highway. By combining Highway’s Carrier Identity™ technology with WireBee’s AI-driven platform, we’re delivering a solution that empowers brokers to streamline operations, improve call management, and confidently connect with trusted carriers.

Where We Are Today

WireBee’s AI platform has already been a game-changer for freight brokers, automating call handling, carrier verification, and compliance checks. Now, with Highway’s VoIP solution integrated into our platform, we’re taking efficiency and security to the next level:


Real-time carrier screening

Instantly verify carrier identity, compliance status, and broker connection.

Customizable call routing

Block, prioritize, or reroute calls based on compliance preferences.

Fraud prevention built-in

Automatically block suspicious calls, ensuring only reliable carriers get through.

This integration is already saving brokers time, reducing costs, and eliminating risks associated with fraudulent activity.

What Our Customers Are Saying

The results of this partnership are already making waves in the logistics industry. One of our mutual customers, SPI-Palm Springs, has seen significant improvements since implementing the WireBee and Highway integration.

“Tasks that used to take 15–20 minutes now take only five,” said Johnny Bradley, agency owner at SPI-Palm Springs. “This integration allows us to handle higher volumes, improve profitability, and ensure we’re only working with reliable carriers. It’s been a game-changer.”

The Technology Behind the Partnership

WireBee’s  AI-powered voice agents—our “AI workers”—automate routine communication tasks for brokers. These AI workers verify caller details, check compliance, and route inquiries efficiently.

With Highway’s Carrier Identity™ technology integrated, brokers gain an extra layer of protection and efficiency. Here’s what this powerful combination offers:

1. Identity Verification

Real-time checks ensure carriers meet your compliance criteria.

2. Integrated Insights

Real-time checks ensure carriers meet your compliance criteria.

3. Enhanced Call Routing

Prioritize trusted carriers and block suspicious ones automatically.

Together, WireBee and Highway are enabling brokers to handle more calls, onboard carriers faster, and mitigate operational risks.

What’s Next

This partnership is just the beginning. Here’s what’s on the horizon for WireBee:

1. Expanding Automation

We’re developing solutions to handle even more complex workflows.

2. Broader Communication Tools

Soon, we’ll integrate email and messaging, creating a unified communication hub.

3. Scaling Innovation

With Alexander leading operations and Andre driving strategy, we’re committed to building industry-specific solutions that address the unique needs of freight brokers.

Our mission remains the same: to empower the logistics industry with tools that streamline operations, prevent fraud, and enable brokers to focus on building lasting partnerships.

Gratitude and Looking Forward

To our customers and partners, thank you for trusting WireBee to enhance your operations. To Highway, we’re excited to continue this journey together, creating a safer, more efficient freight ecosystem.

Stay tuned for more updates as we build the future of logistics communication—one AI-powered call at a time.